Elixeed

Shipping Policy

SHIPPING POLICY

Enjoy FREE standard shipping on all U.S. orders.

Shipping costs are determined by the destination and weight of the delivery. These charges are made visible to you when you proceed to the Checkout and before you finalize the order transaction.

Orders placed for delivery within the US are ordinarily sent out within 7 working days and are expected to arrive at their destination within 14 working days of dispatch.

Please note: there may be shipping delays during peak sale times.

Duties & Taxes

Please be aware, duties and taxes are something that is outside our control and varies in cost from area to area. If you’re concerned, we would recommend getting in touch with your local customs office, so you’re not surprised if there are any unexpected shipping charges at your end.

Standard Delivery (2 – 5 working days)

Once sent, orders within the US should arrive within 2 – 5 working days, depending on your location.

Please note that during peak dispatch times delivery time frames may be extended.

RETURNS & EXCHANGES

If for any reason you are not satisfied with any item purchased from us or an authorized seller, you may request a refund or replacement product within sixty (60) days of purchase.

We are committed to protecting your online shopping experience. We provide the use of a secure server (SSL) when you place an order. Secure Socket Layer (SSL) protocol automatically encrypts all of your personal information (name, address, credit card) so that it cannot be read as it travels the Internet. All information is encrypted by the software before it is sent and remains encrypted in the databases.